Technology Helps Bridge Gap In Michigan’s Mental Health Care
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A new study shows more Michigan residents are depressed than those in other states, and mental health care workers are using telephone and video conferencing to reach out to patients in areas without psychiatric services.
Already overburdened with high case loads, mental health professionals statewide are expecting increased demand under the federal Affordable Care Act, which requires insurance companies to provide mental health coverage that is equal to what鈥檚 provided for physical-health conditions. Health advocates worry that the load will keep some patients from getting mental health care, despite their new benefits.
Efforts are under way to provide more psychiatric training to family practice physicians, pediatricians, physician assistants and nurse practitioners who increasingly are prescribing psychiatric medications 鈥 often for patients with immensely complex cases. And telemedicine, such as patient evaluations conducted through video-conferencing, is playing an increasing role in the delivery of mental health care.
鈥淲e鈥檙e not trained specifically in psychiatric care,鈥 said Kim Michaels, a nurse practitioner with K-Town Youth Care in Kingsley, just south of Traverse聽City. The Grand Traverse County Health Department program treats patients that are 10 to 21 years old.
鈥淲e need psychiatrists to help us with the more complicated or riskier medications. The patients are becoming more and more complex, and it鈥檚 getting to the point where we need help.鈥
In a recent study by the University of Michigan Center for Healthcare Research and Transformation, 1 in 5 Michiganians surveyed reported being diagnosed with depression at some point in their lives 鈥 20 percent in the state, compared with the national average of 18 percent. Asked if they鈥檇 ever been diagnosed with depression, an anxiety disorder or both, 26 percent answered 鈥測es.鈥 The percentages were even higher among those with Medicaid or without insurance.
鈥淓conomic stress, poor access to health care, unemployment, are all risk factors (for depression) and Michigan unfortunately is saddled with those burdens more than other states, so I wouldn鈥檛 be surprised that it鈥檚 at the higher tier among states (for depression),鈥 said Dr. Gregory Dalack, chair of the University of Michigan Department of Psychiatry, which is beefing up support for primary care clinicians through pilot projects offering psychiatric consultations and evaluations via telephone and services like Skype.
Mich. has shortages
Michigan is short on both outpatient mental health services and inpatient psychiatric beds. It鈥檚 not uncommon for physicians to send patients a hundred miles away or further for inpatient treatment.
鈥淲hen I have somebody that鈥檚 suicidal, they go primarily to Mount Pleasant or Grand Rapids,鈥 said Dr. Cindy Smith, a pediatrician who practices in Traverse City and Kalkaska.
More needs to be done to expand outpatient services, which were never expanded to the extent needed to replace psychiatric hospitals that were closed down in the 鈥80s, said Marianne Udow-Phillips, director of the Center for Heathcare Research and Transformation. At the same time, too few medical students are choosing to go into psychiatry, which pays less than medical specialties like dermatology or surgery.
鈥淲e clearly have a mismatch in demand and capacity,鈥 she said. 鈥淲e need more psychiatrists coming out of the pipeline.鈥
Michaels is assisted by psychiatrists with the Michigan Child Collaborative Care program (MC3), a University of Michigan program that connects her with psychiatrists via phone and teleconferencing.
Dr. Sheila Marcus, director of child and adolescent psychiatry at U-M, leads a team of four psychiatrists who answer calls from primary care physicians in need of advice. If needed, they evaluate patients via video-conferencing.
Commercial telemedicine companies also are increasing access to psychiatrists and other medical specialists. Teladoc, which claims to be the nation鈥檚 largest telemedicine provider, says more than 100,000 Michiganians subscribe to its service, which in most cases is paid for by their employers.
The U-M program has patient care coordinators in parts of the state that don鈥檛 have enough psychiatrists. The program鈥檚 psychiatrists carry pagers so that coordinators can reach them by phone if a local physician is in need of advice.
‘Needs are overwhelming’
Dr. Jennette Gaggino is one of 33 Kalamazoo County pediatricians participating in the U-M program. Physicians in Kalamazoo have received more than 250 phone consultations from MC3 psychiatrists over the past 18 months, she said. The program is funded by a combination of grants, so there is no charge to patients or physicians.
鈥(Primary care physicians) need much more support as the demands and needs are overwhelming,鈥 Gaggino said. 鈥淭he availability of just-in-time help is amazingly helpful.
鈥淣ot only are we able to review difficult cases, but we gain confidence in assessing and treating more difficult cases down the road. The reality is that there are not now, nor will there be in my lifetime, enough psychiatrists to care for all these children.鈥
Finding help, advice
Suzanne Coleman, a psychotherapist from Kalamazoo, is guardian for two grandchildren with psychiatric issues. Her daughter is unable to care for them due to psychiatric problems of her own. Coleman said U-M鈥檚 program has provided psychiatrists for her patients, and even her own grandchildren.
Coleman鈥檚 grandson, 11-year-old Ben, has attention deficit hyperactivity disorder but had side effects from traditional ADHD medicines. So Gaggino, the family鈥檚 pediatrician, got advice from an MC3 psychiatrist.
鈥淥ne medication kept him from eating, and one made him hear voices,鈥 Coleman said. 鈥淒r. Gaggino consulted with a U-M psychiatrist, and they steered him to a medicine (that has been) very helpful for him.
鈥淎s a professional, I鈥檓 constantly needing psychiatric care for my clients, and … the patients are left hanging many times. This has really been a lifeline.鈥