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'No Mercy' Chapter 3: Patchwork of Urgent Care Frays After a Rural Hospital Closes


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Emergency care gets complicated after a hospital closes. On a cold February evening, when Robert Findley fell and hit his head on a patch of ice, his wife, Linda, called 911. The delays that came next exposed the frayed patchwork that sometimes stands in for rural health care.

After Mercy Hospital Fort Scott shut down, many locals had big opinions about what kind of health care the town needed.

鈥淲ords of experience is, you don鈥檛 know when that tragedy is going to happen,鈥 Linda Findley said.

Fort Scott鈥檚 free-standing ER and the new community health center aren鈥檛 enough, she said.

鈥淚 mean, my gosh, you need to feel like you鈥檙e safe and could be taken care of where you鈥檙e at,鈥 she said.

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Linda Findley holds a photo of her husband, Robert. (Christopher Smith for KHN)

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