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Wednesday, Dec 23 2015

Full Issue

Failures Persist In Veteran Care, Even As Reforms Are Trumpeted In Washington

Despite the national outcry to improve the quality of VA care, a USA Today investigation finds veterans on the ground aren't seeing a difference. “I no longer trust them to fix me when I’m broken,” Stanley Christian Jr., a helicopter pilot who flew in Vietnam, says. “And, you know, a 70-year old man get(s) broken.”

The VA has struggled to meet unprecedented demand as new waves of veterans with complex needs return from the wars in Iraq and Afghanistan at the same time Vietnam veterans are aging and requiring more care. Its failures have played out in crisis after crisis in recent years, from the benefit-claims backlog that reached more than a half million applications in 2013 to the revelation last year that patient wait-time records were manipulated while veterans died waiting for care. Former VA secretary Eric Shinseki stepped down, President Obama installed a new secretary, and Congress passed legislation trying to fix the agency. But on the front lines, it can be hard to tell the difference. (Slack, 12/22)

This is part of the Morning Briefing, a summary of health policy coverage from major news organizations. Sign up for an email subscription.
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