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Tuesday, Mar 10 2015

Full Issue

Hospitals Struggle To Improve Patient Satisfaction Scores

The federal government considers patient survey results when setting hospital pay levels. Also in the news, Reuters reports that letting patients see their medical records might ease their confusion and worry.

In April, the government will begin boiling down the patient feedback into a five-star rating for hospitals. Federal officials say they hope that will make it easier for consumers to digest the information now available on Medicare鈥檚 Hospital Compare website. Hospitals say judging them on a one-to-five scale is too simplistic. Nationally, the hospital industry has improved in all the areas the surveys track, including clean and quiet their rooms are and how well doctors and nurses communicate. But hundreds of hospitals have not made headway in boosting their ratings, federal records show. (Rau, 3/10)

Letting patients see their medical records while they鈥檙e in the hospital might ease worry and confusion without extra work for doctors and nurses, a small study suggests. (Rapaport, 3/9)

And on the topic of drug costs -

Prescription-drug spending rose more than 12% last year in the U.S., the biggest annual increase in over a decade, according to a report by the nation鈥檚 largest pharmacy benefit manager. The increase was driven in large part by soaring demand for expensive new hepatitis C treatments and price increases for diabetes and cancer drugs. (Walker, 3/10)

This is part of the Morning Briefing, a summary of health policy coverage from major news organizations. Sign up for an email subscription.
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