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Tuesday, Feb 23 2016

Full Issue

Investigators Find HHS Officials Missed Warnings About Healthcare.gov's Early Troubles

The Washington Post reports that 18 written warnings that the online insurance marketplace was off course were overlooked. Meanwhile, Connect For Health Colorado, the state's health exchange, is contemplating shifting some operations to its federal counterpart, and many Connecticut residents who signed up for coverage missed their first payments.

During the two years before the disastrous opening of HealthCare.gov, federal officials in charge of creating the online insurance marketplace received 18 written warnings that the mammoth project was mismanaged and off course but never considered postponing its launch, according to government investigators. The warnings included a series of 11 scathing reviews from an outside consultant 鈥 among them a top-10 list of risks drawn up in the spring of 2013 that cited inadequate planning for the website鈥檚 capacity and deviations from usual IT standards. ... The long trail of unheeded warnings is among the findings from an exhaustive two-year inquiry by HHS鈥檚 Office of Inspector General into the failings of HealthCare.gov, which crashed within two hours of its launch on Oct. 1, 2013. (Goldstein, 2/23)

Connect for Health Colorado board members met Monday to consider whether the health insurance exchange will remain independent or shift some operations to its federal counterpart. Out of concern for the exchange's long-term stability, state legislators requested the committee develop alternatives to remaining a stand-alone operation. (Munio, 2/22)

About 8,000 people who signed up for coverage through the Connecticut鈥檚 health insurance exchange missed the deadline for their first payment and lost coverage, exchange CEO Jim Wadleigh said Monday. 鈥淭his number is bigger than we were anticipating,鈥 Wadleigh said. Just over 116,000 people signed up for private insurance through Access Health CT, the state鈥檚 exchange, during the open enrollment period that ended Jan. 31. (Levin Becker, 2/22)

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