Dr. Andrew Carroll 鈥 a family doctor in Chandler, Arizona 鈥 wants to help his patients get immunized against covid, so he paid more than $4,000 to buy an ultra-low-temperature freezer from eBay needed to store the Pfizer vaccine.
But he鈥檚 not sure he鈥檒l get a chance to use it, given health officials have so far not said when private doctor鈥檚 offices will get vaccine.
鈥淚鈥檓 really angry,鈥 said Carroll.
Not only are doctors having trouble getting vaccine for patients, but many of the community-based physicians and medical staff that aren鈥檛 employed by hospitals or health systems also report mixed results in getting inoculated. Some have had their shots, yet others are still waiting, even though health workers providing direct care to patients are in the Centers for Disease Control and Prevention鈥檚 top-priority group.
Many of these doctors say they don鈥檛 know when 鈥 or if 鈥 they will get doses for their patients, which will soon become a bigger issue as states attempt to vaccinate more people.
鈥淭he reason that鈥檚 important is patients trust their doctors when it comes to the vaccine,鈥 said Carroll, who has complained on social media that his county hasn鈥檛 yet released plans on how primary care doctors will be brought into the loop.
Collectively, physicians in the county could vaccinate thousands of patients a day, he said, and might draw some who would otherwise be hesitant if they had to go to a large hospital, a fairground or another central site.
His concern comes as, nationally, the rollout of the vaccine is off to a slower start than expected, lagging far behind the initial goal of giving 20 million doses before the new year.
But Dr. Jen Brull, a family practice doctor in Plainville, Kansas, said her rural area has made good progress on the first phase of vaccinations, crediting close working relationships formed well before the pandemic.
This fall, before any doses became available, the local hospital, the health department and physician offices coordinated a sign-up list for medical workers who wanted the vaccine. So, when their county, with a population of 5,000, got its first 70 doses, they were ready to go. Another 80 doses came a week later.
鈥淲e鈥檒l be able to vaccinate almost all the health care-associated folks who wanted it in the county鈥 Brull said recently
Gaps in the Rollout
But that鈥檚 not the case everywhere.
Dr. Jason Goldman, an internist in Coral Springs, Florida, said he was able to get vaccinated at a local hospital that received the bulk of vaccines in his county and oversaw distribution.
In the weeks since, however, he said several of his front-line staff members still 鈥渄on鈥檛 have access to the vaccine.鈥
Additionally, 鈥渁 tremendous number鈥 of patients are calling his office because Florida has relaxed distribution guidelines to include anyone over age 65, Goldman said, asking when they can get the vaccine. He鈥檚 applied to officials about distributing the vaccines through his practice but has heard nothing back.
Patients 鈥渁re frustrated that they do not have clear answers and that I am not being given clear answers to provide them,鈥 he said. 鈥淲e have no choice but to direct them to the health department and some of the hospital systems.鈥
Another troubling point for Goldman, who served as a liaison between the American College of Physicians and the expert panel drawing up the CDC distribution guidelines, is the tremendous variation in how those recommendations are being implemented in the states.
The CDC several phases, with front-line health care workers and nursing home residents and staff in the initial group. Then, in the second part of that phase, come people over 75 and non-health care front-line workers, which could include first responders, teachers and other designated essential workers.
States have the flexibility to design their own rollout schedule and priority groups. Florida, for example, is offering doses to anyone 65 and up. In some counties, older folks were told vaccines were available on a first-come, first-served basis, a move that has resulted in long lines.
鈥淭o say right now, 65-plus, when you haven鈥檛 even appropriately vaccinated all the health care workers, is negating the phasing,鈥 said Goldman. 鈥淭here needs to be a national standard. We have those guidelines. We need to come up with some oversight.鈥
On Thursday, the American Hospital Association echoed that concern in a letter to Health and Human Services Secretary Alex Azar. Hospitals 鈥 along with health departments and large pharmacy chains 鈥 are doing the bulk of the vaccinations.
Calling for additional coordination by federal officials, the outlined what it would take to reach the goal of vaccinating 75% of Americans by the end of May: 1.8 million vaccinations every day. Noting there are 64 different rollout plans from states, cities and other jurisdictions, the letter asked whether HHS has 鈥渁ssessed whether these plans, taken as a whole, are capable of achieving this level of vaccination?鈥
Making It Work
Lack of direct national support or strategy means each county is essentially on its own, with success or failure affected by available resources and the experience of local officials. Most state and local health departments are underfunded and are under intense pressure because of the surging pandemic.
Still, the success of vaccination efforts depends on planning, preparation and clear communication.
In Lorain County, Ohio, population 310,000, local officials started practicing in October, said Mark Adams, deputy health commissioner. They set up mass vaccination clinics for influenza to study what would be needed for a covid vaccination effort. How many staff? What would the traffic flow be like? Could patients be kept 6 feet apart?
鈥淭hat gave us an idea of what is good, what is bad and what needs to change,鈥 said Adams, who has had previous experience coordinating mass vaccination efforts at a county level.
So, when the county got its first shipment of 500 doses Dec. 21, Adams had his plan ready. He called the fire chiefs to invite all emergency medical technicians and affiliated personnel to an ad hoc vaccination center set up at a large entertainment venue staffed by his health department. Upon arrival, people were greeted at the door and directed to spaced-apart 鈥渓anes鈥 where they would get their shots, then to a monitoring area where they could wait for 15 minutes to make sure they didn鈥檛 have a reaction.
Right after Christmas, another 400 doses arrived 鈥 and the makeshift clinic opened again. This time, doses went to community-based physicians, dentists and other hands-on medical practitioners, 600 of whom had previously signed up. (Hospital workers and nursing home staff and residents are getting their vaccinations through their own institutions.)
As they move into the next phase 鈥 recipients include residents over 80, people with developmental disorders and school staff 鈥 the challenges will grow, he said. The county plans a multipronged approach to notify people when it鈥檚 their turn, including use of a website, the local media, churches, other organizations and word-of-mouth.
Adams shares the concerns of medical providers nationwide: He gets only two days鈥 notice of how many doses he鈥檚 going to receive and, at the current pace of 400 or 500 doses a week, it鈥檚 going to take a while before most residents in the county have a chance to get a shot, including the estimated 33,000 people 65 and older.
With 10 nurses, his clinic can inject about 1,200 people a day. But many other health professionals have volunteered to administer the shots if he gets more doses.
鈥淚f I were to run three clinics, five days a week, I could do 15,000 vaccinations a week,鈥 Adams said. 鈥淲ith all the volunteers, I could do almost six clinics, or 30,000 a week.鈥
Still, for those in the last public group, those age 18 and up without underlying medical conditions, 鈥渋t could be summer,鈥 Adams said.
[Correction: This story was updated at 2 p.m. ET to correct Dr. Jason Goldman’s medical specialty and other identifiers.]