Watch: Patient Sent to Collections for Surgery She Never Had

Grace Elizabeth Elliott got a mysterious hospital bill for medical care she had never received. Even after the hospital acknowledged its error, a collection agency pursued Elliott for the debt.

KHN Editor-in-Chief Elisabeth Rosenthal joins to talk about how difficult a clerical error can be to fix and how patients can respond if it happens to them.

�鶹Ů�� Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at �鶹Ů��—an independent source of health policy research, polling, and journalism. Learn more about .

<h2>Watch: Patient Sent to Collections for Surgery She Never Had</h2>
<div>		<time class="posted-on" datetime="2023-01-04T05:00:00-05:00">
			January 4, 2023		</time>
		</div>
<p>Grace Elizabeth Elliott got a mysterious hospital bill for medical care she had never received. Even after the hospital acknowledged its error, a collection agency pursued Elliott for the debt. </p>	<p>KHN Editor-in-Chief Elisabeth Rosenthal joins  to talk about how difficult a clerical error can be to fix and how patients can respond if it happens to them.</p><ul><li><a href="/news/article/watch-patient-sent-to-collections-for-surgery-she-never-had/?share=x">				Share on X (Opens in new window)				X			</a></li><li><a href="/news/article/watch-patient-sent-to-collections-for-surgery-she-never-had/?share=facebook">				Share on Facebook (Opens in new window)				Facebook			</a></li><li><a href="/news/article/watch-patient-sent-to-collections-for-surgery-she-never-had/?share=linkedin">				Share on LinkedIn (Opens in new window)				LinkedIn			</a></li><li><a href="mailto:?subject=%5BShared%20Post%5D%20Watch%3A%20Patient%20Sent%20to%20Collections%20for%20Surgery%20She%20Never%20Had&body=https%3A%2F%2Fkffhealthnews.org%2FMTYwMTM2NA&share=email">				Email a link to a friend (Opens in new window)				Email			</a></li><li><a href="/news/article/watch-patient-sent-to-collections-for-surgery-she-never-had/">				Print (Opens in new window)				Print			</a></li><li>				<a href="/news/article/watch-patient-sent-to-collections-for-surgery-she-never-had/view/republish/">					Republish This Story				</a>			</li></ul><em><a href="/about-us">�鶹Ů�� Health News</a> is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at �鶹Ů��—an independent source of health policy research, polling, and journalism. Learn more about .</em><p><a href="/morning-briefing/">Subscribe</a> to �鶹Ů�� Health News' free Morning Briefing.</p><p>This <a target="_blank" href="/news/article/watch-patient-sent-to-collections-for-surgery-she-never-had/">article</a> first appeared on <a target="_blank" href="">�鶹Ů�� Health News</a> and is republished here under a <a target="_blank" href="https://creativecommons.org/licenses/by-nd/4.0/">Creative Commons Attribution-NoDerivatives 4.0 International License</a>.<img src="/wp-content/uploads/sites/2/2023/04/kffhealthnews-icon.png?w=150" style="width:1em;height:1em;margin-left:10px;"></p>
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