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Obamacare Insurance Co-ops At The Starting Gate

They have rented offices and zero customers. All their capital is borrowed. They鈥檙e trying to sign the kind of expensive, chronically ill individuals 聽that insurers have avoided for decades. In three weeks they face mighty competitors with a hundred times the resources.

Obamacare Insurance Co-ops At The Starting Gate

But the 24 insurance-company startups created by the Affordable Care Act say they鈥檙e ready to battle the establishment, stay in business and change health care.

鈥淲hat we鈥檙e doing is a big part of the ACA story,鈥 said John Morrison, president of the . 鈥淲e bring a completely different paradigm to health care finance. We鈥檙e not interested in making as much money as we can. We鈥檙e not interested in making profits. What we are interested in is making consumer patients healthy and saving money.鈥

Morrison and other co-op officials talked to reporters Wednesday while in Washington for a NASHCO meeting.

The health law to give competition to Blue Cross, Aetna, UnitedHealthcare and other commercial insurers. Private, nonprofit co-ops emerged as a compromise after Congress balked at establishing a government-run 鈥減ublic option鈥 insurer.

Individuals and small employers will be able to buy co-op policies through the ACA鈥檚 online marketplaces 鈥 along with plans offered by other carriers 鈥 in the two dozen states where they do business. The marketplaces are scheduled to open Oct. 1. The original idea was to have a co-op in every state, but Congress .

聽鈥淚鈥檝e been on the job less than 365 days. We stood up an insurance company in less than 365 days,鈥 said Janie Miller, CEO of . 鈥淲e鈥檙e sort of in the eye of the hurricane right now. But it鈥檚 an exciting hurricane.鈥

Part of the excitement comes from trying to enroll members when co-ops aren鈥檛 allowed to use their federal startup loans for advertising. They鈥檙e trying to get the word out through community groups, clinics and hospitals.

鈥淚 feel pretty confident that we鈥檙e going to have tens of thousands of Iowans and Nebraskans going on the marketplace, and they鈥檙e going to see us,鈥 said David Lyons, CEO of , which will sell plans in both those states. 鈥淎nd they鈥檙e going to like what they see.鈥

Critical for co-ops is getting low hospital prices. As startups, they can鈥檛 promise hospitals high patient volume in return for discounts the way competitors can. Many co-ops are by competitors, which limits the ability to negotiate.

Nevertheless, co-ops鈥 status as local nonprofits promising to cover the sickest, previously most unprofitable patients 鈥 and also to pay bills promptly 鈥攊s helping secure good hospital relations, officials said.

鈥淧leasantly, almost across the board nationally, co-ops have been received with open arms by hospitals and doctors and providers of all kinds who welcome our influence in the market and who have given us great deals,鈥 Morrison said.

But covering people with a habit of showing up repeatedly in hospital emergency departments poses large risks.

鈥淎 lot of systems have loyally uninsured people who come back over and over,鈥 said Kathleen Oestreich, CEO of , the Arizona co-op. 鈥淚n exchange for network pricing concessions, we said, 鈥榃e鈥檒l design a product for your system, and we will work with you to鈥 reach out to your historically uninsured.鈥欌

Co-ops say they鈥檒l handle the costs of the chronically ill with health-act reinsurance dollars designed to temporarily compensate plans with high expenses and by managing treatment more efficiently.

鈥淥ld insurance was transactions and avoiding risk. That鈥檚 how you made money,鈥 said Dr. Martin Hickey, CEO of . Now, he said, insurers need to 鈥渋dentify your high risk people, intervene with them鈥 to stabilize their lives, to get them on the right meds and keep them out of the high-cost hospitals who are purely volume- and revenue driven.鈥

Co-ops also brag that they avoid the palatial headquarters, bureaucracy, clunky computers and high CEO salaries of their rivals.

鈥淲e don鈥檛 have the legacy systems,鈥 said Kevin Lewis, CEO of . 鈥淲e don鈥檛 have the Taj Mahals or the overhead of some of our competitors.鈥

Co-ops face skepticism from right and left. Republicans see the startup money as likely to be wasted and compare them to Solyndra, a taxpayer-backed solar-panel company that went bankrupt. Even backers of the health law believe co-ops face steep challenges.

But a July report from the Department of Health and Human Services鈥 inspector general gave . Co-ops claim they鈥檙e already doing their job of adding competition.

鈥淚n New Mexico I can tell you our presence drove the rates down substantially from where they were,鈥 said Hickey. 鈥淲e have the white hats on right now.鈥

Said Morrison: 鈥淚f co-ops price their product right [and] get significant market share through the exchange, we will through our practices force the rest of the marketplace to change.鈥

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