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Feds Funding Effort To Tie Medical Services To Social Needs

The federal government has announced a $157 million project to help hospitals and doctors link Medicare and Medicaid patients to needed social services that sometimes have a bigger impact on their health than medical interventions.

Public health experts have known for decades that even with medical care easily available, patients are often to get better or maintain good health if they lack stable housing, access to healthy food, or the ability to get to and from medical appointments.

The goal of the 鈥淎ccountable Health Communities鈥 project is to find better ways to identify patients鈥 non-medical needs and connect them to available services in their communities. The social services to be linked include those related to housing, food, personal safety, inability to pay utility bills and transportation. The project will fund up to 44 separate experiments over five years. Applications are being accepted by the Centers for Medicare & Medicaid Services and announcement of the winning proposals is expected later this year.

The goal of combining medical and social services is not just to help patients, wrote the team in charge of the project in this week鈥檚 . 鈥淭he test will assess whether systematically identifying and addressing health-related social needs can reduce health care costs and utilization.鈥

鈥淢any community service organizations鈥ight be able to help鈥 patients with health-related social needs, said Dr. Patrick Conway, chief medical officer at CMS in a conference call with reporters, 鈥渂ut many clinics and hospitals aren鈥檛 linked well to these organizations.鈥

There are already small-scale examples of one-stop shopping for medical and social needs around the country that are showing positive results. For example, in Minnesota, which serves low-income residents who are eligible for Medicaid, has admissions among its caseload.

The bigger challenge is 鈥渟caling up鈥 — or figuring out how to provide such services to more people who need them.

Part of the problem is a cultural gap — not between the patients and providers, but between health care professionals and social service agencies.

The 鈥淎ccountable Health Communities鈥 project aims to identify patients鈥 non-medical needs and connect them with social services, such as transportation to and from medical appointments.

Medical and social service providers 鈥渁re not used to working with one another or collaborating,鈥 said Tricia McGinnis, a vice president at the , which works on projects to improve state Medicaid programs.

And more often than not, the bureaucracy involved, particularly in programs that serve the poor, can make collaboration difficult if not impossible.

For example, said CHCS Vice President Allison Hamblin, 鈥渇itting together a complicated Medicaid financing stream with a complicated housing financing scheme — it鈥檚 horrendous.鈥

McGinnis said that projects to connect health and social services are getting more popular as the health care moves toward a payment system that rather than simply doing things to them. Such systems provide a financial incentive to make sure social needs are met, if only to keep down their medical bills. But it鈥檚 not clear how fast those savings might materialize.

For the sickest and most expensive patients, things like helping them get to and from medical appointments and helping pay utility bills so they don鈥檛 have to choose between that and buying medication can produce savings 鈥減robably pretty fast,鈥 she said. But for patients whose social service needs are purely preventive, 鈥渋t鈥檚 hard to reap those [medical] savings quickly enough鈥 to reimburse the social service providers.

Perhaps most critical to the program, said Ashish Jha, a professor at the , is that the 44 separate programs about to be funded be rigorously evaluated 鈥渟o we actually learn what works and what doesn鈥檛.鈥

The program is being run by the , which was created by the Affordable Care Act to find ways to improve and pay for health care. But its record so far on providing results of its projects has been .

鈥淭he innovation center hasn鈥檛 been the strongest鈥 at evaluation, Jha said.

Related Topics

Medicaid Medicare Public Health