Updated 2:49 PM, April 7
Medical errors are estimated to be the of death in the country. Experts and patient safety advocates are trying to change that. But at least one of the tools that鈥檚 been considered a fix isn鈥檛 yet working as well as it should, suggests a report released Thursday.
That鈥檚 according to the Leapfrog Group, a nonprofit organization known for rating hospitals on patient safety. Leapfrog conducted聽a voluntary survey of almost 1,800 hospitals and worked with San Francisco-based Castlight Health to analyze and determine how many use computerized-physician-order-entry systems to make sure patients are prescribed and receive the correct drugs, and that medications won鈥檛 cause harm.
The takeaway? While a vast majority of hospitals surveyed had some kind of computer-based medication system in place, the systems still fall short in catching possible problems.
鈥淭hese systems are not always catching the potential errors inherent in prescribing,鈥 said Erica Mobley, Leapfrog鈥檚 director of development and communications.
Almost 40 percent of potentially harmful drug orders weren鈥檛 flagged as dangerous by the systems, Leapfrog found. These included medication orders for the wrong condition or in the wrong dose based on things like a patient鈥檚 size, other illnesses or likely drug interactions.
Meanwhile, systems missed about 13 percent of errors that could have killed patients.
According to from the federal Agency for Healthcare Research and Quality, about 1 of every 20 patients in hospitals suffers harm because of medications. Of those, the agency estimates, half are avoidable.
Meanwhile, in a push to improve patient safety and health care quality, the federal government has been encouraging hospitals to adopt electronic health records — particularly with 聽— thanks to parts of the 2009 stimulus package and 2010 health reform. But there鈥檚 been pushback from many doctors and advocates, who say design issues can make the software or even .
The Leapfrog survey — which is not peer-reviewed — asked participating hospitals to use 鈥渄ummy patients鈥 to test their system, Mobley said. Participants would put in information for fake patients and submit a set of medication orders to see which ones got flagged. Mistakes might include orders prescribing an adult dosage to a child, for instance.
The results are 鈥渁larming,鈥 said Helen Haskell, a prominent patient safety advocate. 鈥淚t shows that the technology is not as foolproof as we would like to think.鈥
But it鈥檚 difficult to know how many of those missed errors result in actual harm, Mobley acknowledged. Ordering the wrong medication can be inconvenient or problematic. But it isn鈥檛 always dangerous. And, for those that are, hospitals may have other safeguards in place to catch mistakes before they actually hurt patients. 鈥淚t really does vary significantly by hospital,鈥 she said.
The survey, Mobley suggested, underscores the need for hospitals and patients to be vigilant when it comes to overseeing their medications. For hospitals, that means instituting 鈥渃hecks and balances鈥 — system-wide initiatives like requiring manual reviews of a patient鈥檚 drugs, on top of the computer checks.
And hospitals are increasingly taking such steps to make medication errors less common, said Jesse Pines, who directs the Office for Clinical Practice Innovation at George Washington University and is a professor of emergency medicine. Technology is also improving, so medication ordering systems should get better, he added.
鈥淭echnology exists to help with detecting medical errors at the point of when you鈥檙e entering drug orders in the hospital or health care settings,鈥 he said. 鈥淏ut they鈥檙e not perfect. They still need a lot of work.鈥
Patients, meanwhile, should make sure to have someone with them when they go into the hospital, who can check out what drugs they鈥檙e being prescribed, Mobley said.
鈥淚t鈥檚 absolutely critical that whenever the patient or somebody with them notices that this maze [of medications] looks slightly different from what鈥檚 been done in the past, they ask about that,鈥 she said.
But even with that vigilance, Haskell said, 鈥測our knowledge is not infinite — so there鈥檚 a limit to what patients can do.鈥
Hospitals can try to customize their medication ordering systems to do things like identify frequently ordered drugs or better match the patients they鈥檙e likely to treat.
How well they do at adapting the software can also play a role in how good hospitals are at catching and preventing mistakes when it comes to ordering medications, said Raj Ratwani, who researches health care safety and is the scientific director for MedStar Health鈥檚 in Washington, D.C. To that end, hospitals and safety experts should figure out what are the best practices when it comes to customizing tools like medication ordering software.
A number of Leapfrog鈥檚 surveys have from some hospitals, who question their methodology and metrics. Here, Mobley said, the survey may inflate the number of hospitals with a computer-based medication ordering system. But when it comes to how effective the systems are, the findings are unsurprising, both Haskell and Ratwani said.
鈥淲hat these findings indicate — and what many other researchers have shown — is that computerized physician order entry is effective at reducing adverse drug events,鈥 Ratwani said. 鈥淲hat we also know 鈥 is these electronic health record systems are complex.鈥