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Unwitting Patients, Copycat Comments Play Hidden Role In Federal Rule-Making

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A proposal to sharply cut a drug discount program that many hospitals rely on drew some 1,400 comments when the Trump administration announced its plan last year. Hundreds appeared to come from patients across the country 鈥 pleas from average Americans whose treatments for diseases such as cancer depend on costly medicines.

But a review of the responses found that some individuals were not aware they apparently had become part of an organized campaign to oppose what鈥檚 known as the 鈥340B鈥 program. Some had no memory of signing anything, much less sending their opinions about it.

Of the 1,406 comments that specifically mentioned 340B 鈥 part of several thousand comments submitted on a broad proposal to revise medical payment systems 鈥 about half included the same or similar wording and were submitted anonymously, an analysis by Kaiser Health News found. Those comments lamented 鈥渁buse鈥 of the drug discounts, faulted hospitals for being 鈥済reedy鈥 and used phrasing such as 鈥渜uality, affordable, and accessible.鈥

Two that were duplicated hundreds of times made the very same grammatical mistake.

They 鈥渁re clearly related,鈥 said Robert Leonard, a forensic linguistic expert at Hofstra University whose team analyzed the submissions for KHN.

In fact, the wording in the duplicate comments tracks language in a formal letter submitted to regulators by a nonprofit trade group, the Community Oncology Alliance, which receives funding from pharmaceutical companies.

Cancer survivor Janice Choiniere鈥檚 name is on a public comment saying reform of the 340B program will help 鈥渢hose suffering from this insidious disease.鈥 But when reached by phone, the 69-year-old Florida resident said she had 鈥渘o idea鈥 what the program is and didn鈥檛 recall signing a petition.

鈥淢y first thought is, I don鈥檛 fill out and send in responses casually,鈥 Choiniere said. 鈥淚鈥檓 hoping nobody lifted my information.鈥

The quarter-century-old federal program requires pharmaceutical companies to sell certain drugs at steep discounts to eligible hospitals and clinics, which don鈥檛 have to share their savings with patients. Critics, including Republican lawmakers, have questioned what the facilities do with the money. Doctors in private practice, who are not eligible for the reduced rates, have warned that the program鈥檚 continued growth makes it susceptible to exploitation.

The administration鈥檚 plan, finalized in November, reduced by $1.6聽billion annually what the聽聽pays for the targeted drugs. In late July, the agency proposed expanding those payment cuts.

As with any proposed rule, the purpose of requesting public comments is to help lawmakers and regulators consider the potential effects of their actions. But the pattern identified in the 340B comments, which were posted online by CMS, suggests the system can easily be manipulated. Patients may be especially vulnerable to being used.

鈥淚t feels like inappropriate influence,鈥 said Peter Ubel, a physician and behavioral scientist at Duke University鈥檚 Fuqua School of Business. 鈥淲hen you have a life-threatening illness, you need to know you can trust your physician to care about your interests ahead of their own.鈥

KHN reached 10 individuals whose names appeared in the comments 鈥 either as a signature on a personal note or on a petition also signed by others. All were patients, former patients or caregivers seen at private practices connected to the Community Oncology Alliance.

Two patients confirmed they had written notes, although they couldn鈥檛 say when. Several said they must have signed or written something amid the paperwork handed to them at a doctor鈥檚 office during appointments or in follow-up correspondence. A few drew mental blanks.

The name of an 84-year-old melanoma patient shows as an online signature in an individual public comment that described the program鈥檚 reform as a matter of 鈥渓ife or death.鈥 But the Florida man, who asked not to be identified, had little recollection of writing it. His wife remembered that he signed something at his doctor鈥檚 office 鈥渙ut front on a clipboard鈥 before getting his biweekly cancer treatment.

鈥淚f my doctor wanted me to sign something, I would sign it for him,鈥 the man said. He 鈥渟aved my life.鈥

Julie Yarbrough, whose husband received treatment at New England Cancer Specialists in Maine, remembered signing a petition 鈥渁t the [doctor鈥檚] check-in area鈥 about hospitals abusing 340B discounts. She was the only individual contacted who had a basic understanding of the program.

The patients reached by KHN sought care at either New England Cancer Specialists, which has three locations in Maine, or Florida Cancer Specialists, which runs nearly 100 treatment centers in that state. Data posted on the federal website聽聽show that more than 60聽percent of the 340B-specific comments originated in Florida.

鈥淲e do a good job of educating patients and letting them know how to get involved,鈥 said Michael Diaz, director of patient advocacy for Florida Cancer Specialists and vice president on the Community Oncology Alliance鈥檚 executive committee. 鈥淭hey need to be able to contribute and give their opinion.鈥

Steve D鈥橝mato, executive director of New England Cancer Specialists and an Alliance board member, mentioned patients鈥 support in a聽聽accompanying a petition posted multiple times to the government portal Oct.聽10. The petition included the trade group鈥檚 website; D鈥橝mato noted that 鈥減atient signatures obtained in just 2 days鈥 were attached.

When asked recently about patients who didn鈥檛 recall signing something, D鈥橝mato said he did not have the petition in front of him and referred all questions to the Alliance鈥檚 executive director, Ted Okon. In an interview, Okon denied that the organization had any role in soliciting patient comments.

鈥淲e didn鈥檛 do anything with patient petitions,鈥 said Okon, although talking points and material were sent to practices nationwide for them to use when submitting comments. 鈥淭his is what we do in terms of advocating.鈥

Susannah Rose, scientific director of research in the Cleveland Clinic鈥檚 patient experience office, said there is 鈥渁lways a worry about coercion鈥 when doctors make a request of patients, but more so when oncologists do the asking.

鈥淐ancer patients often feel very much in the hands of their oncologists, and they are often suffering from significant distress,鈥 said Rose, who serves on the ethics committee of the American Society of Clinical Oncology.

The Washington-based Alliance represents private oncology practices as well as about 50聽, according to its website. Formed in 2003 when Congress approved Medicare鈥檚 prescription drug program, it was a leading critic of a controversial 2016 proposal to change how CMS paid for some drugs in Medicare. The group鈥檚 revenue nearly quadrupled that year, to $16.3 million from $4.4 million in 2015, according to federal tax filings. The proposal never became reality.

Pharmaceutical giants Sanofi, Pfizer, Eli Lilly, Bristol-Myers Squibb and Merck each confirmed paying annual dues of $75,000 to the Alliance. The five companies also paid it nearly $1聽million between 2014 and 2017 for research papers, conferences, filming and patient education, according to corporate transparency reports.

Walgreens and PhRMA, the pharmaceutical industry trade group, also confirmed membership but did not disclose how much they pay in dues. Okon said corporate membership fees range from $25,000 to $75,000 annually while individual oncologists and their practices pay 鈥渦sually on the order of a thousand dollars, two thousand dollars.鈥

Drug manufacturers do not influence the Alliance鈥檚 position on 340B, he said, noting in an email that 鈥渃orrelation is not causality.鈥

After the comment period ended, CMS slashed 340B payments to hospitals by $1.6 billion annually. Medicare had been paying hospitals 6 percent above a drug鈥檚 average sales price; it now pays them 22.5 percent less than the average sales price.

CMS Administrator Seema Verma and Eric Hargan, deputy secretary of the Health and Human Services Department, emphasized that public comments played into their decision. In the 1,133-page聽, they said they shared the concern that current Medicare payments 鈥渁re well in excess of the overhead and acquisition costs鈥 for drugs bought under the program.

鈥淲e thank the commenters for their support,鈥 they wrote.

Kaiser Health News data correspondent Sydney Lupkin contributed to this report.

How KHN Found The Duplicated Rhetoric On 340B

Kaiser Health News data correspondent Sydney Lupkin downloaded thousands of publicly filed comments from regarding a rule that revised Medicare payments to hospitals. Lupkin found that of the 1,406 comments on the docket that explicitly mentioned 鈥340B,鈥 three separate comments were duplicated hundreds of times. Those three widely repeated comments made up more than half (763) of all the comments posted about the 340B drug discount program. (Note: The analysis did not review PDF attachments that were submitted as comments.)

Hofstra University professor Robert Leonard, and analysts Juliane Ford and Dakota Wing who work for his consulting firm, compared those three comment types with a letter submitted to regulators in September by Community Oncology Alliance, a nonprofit advocacy group. COA鈥檚 comment letter included 2,928 words. The three duplicated comments used 242, 260 and 306 words.

The analysts used a technique that tallies the number of N-grams, which is a set of serial words found in a string, shared in each document. They found multiple examples. One near 10-gram sequence that appeared in all 763 comments is a variation of the sentence: 鈥淭he mission of COA is to ensure that cancer patients receive quality, affordable, and accessible cancer care in their own communities.鈥 It varied by the use of a few words, such as changing 鈥渃ommunities鈥 to 鈥渃ommunity鈥 or using the word 鈥渓ocal鈥 instead.

Notably, the use of an Oxford comma in the same string of words 鈥 鈥渜uality, affordable, and accessible鈥 鈥 appeared in all four comments.

鈥淚t defies imagination that three or four individual people would pick the same words in the same strain,鈥 said Leonard, who is director of the graduate program in forensic linguistics at Hofstra University.

The frequent use of the informal word 鈥渂ad鈥 also caught the attention of researchers. And two comments that were duplicated hundreds of times made the same grammatical mistake 鈥 using a non-standard plural 鈥淎merican鈥檚鈥 with a superfluous apostrophe.

麻豆女优 Health News' coverage of prescription drug development, costs and pricing is supported in part by the .

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